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Training Development
Process, process, process! Beverly will work with your internal
subject matter experts or outsourced industry experts to design learning
materials using appropriate instructional strategies where customization
and implementation may be required. Program management includes conducting
needs analyses, gap analyses, creating training plans that map to learning
& performance objectives, detailed design, and multimedia development
(basic Flash/HTML/Dreamweaver, Captivate, PowerPoint, audio, and video).
Training Design
• Classroom/ILT, Virtual/V-ILT, Computer or Web-based/CBT/WBT,
multimedia, curricula design, webinar development, and repurposing content
• Work with internal customers to develop new or review current training
modules and processes that are essentially the blueprint for creating
eLearning courses
• Using storyboarding design methodology to create an effective online
learning experience using strong instructional design and adult learning
principles with solid workflow of complete transitions and interactivity
• Effective in driving behavior changes and performance enhancements
to learners
e-Learning / Blended Technologies (web and computer
based)
• Integrated learning technologies working directly with an LCMS
and LMS
• Embedded learning: perfomance support/code judging engines, online
mentors, search, chats/IM, links, references
• Enabled learning: eCommunities/forums, podcasts, mobile learning,
Intranets, email, code repositories
• Provide support to new trainees through mentoring, observation,
and feedback
• Create documentation for new versions of products, report bugs
to R&D, develop a “wish list” of product enhancements, and
report back to R&D on problem areas for users
Training Analysis
• Needs assessments
• Job impact analysis
• Quality metrics / ROI factors
• Performance reviews / assessments
Business / Management Training (soft skill development)
• Interviewing
• Sales and marketing
• Customer service
• Teambuilding and leadership
• Motivation
• Management and supervision
• Coaching and developing others
• Dealing with conflict
• Time management
• Brainstorming
• Performance and project feedback
• Making effective presentations
Computer Skills (hard skill development)
• Experienced with Web Ex and Interwise
• Extensive experience with MS Office including MS Word, Excel, PowerPoint,
Access, Outlook
• Experienced with Flash, HTML and Dreamweaver MX, Adobe Photoshop,
Illustrator, Captivate, SnagIt, Audacity/Audio Editing/Podcasting, Lotus
Notes
Training Delivery (Note: Beverly used to do delivery,
but now this service is outsourced)
Deliver to new and existing employees, trainees, one-on-one,
and executives in the following settings: classroom, field based, online,
and remote
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